Reddy Architecture + Urbanism operates a Quality Management System to help ensure that we consistently deliver a high quality of service within the scope of Architectural, Interior Design, Master Planning, Project Management and Project Supervisor for Design Process (PSDP in Ireland) as consultants for all our clients.
Our QMS is certified to the ISO 9001:2015 Quality management standard for our group offices in Dublin, Cork, Kilkenny, Galway, London and Belfast. Since initially achieving ISO 9001 certification in 2013, the practice has made significant investment in management and continual improvement to ensure the QMS keeps pace with developments in regulation, technologies and work practices in the industry. This has resulted in a progressive and technically innovative web-based system serving all group offices. Our policies are reviewed by an external party on an annual basis across the different offices to ensure that we provide a consistent service to all our valued clients.
Reddy A+U actively promotes a culture in which the focus is on achieving customer satisfaction by providing quality service while achieving continuous improvement throughout the organisation. Our staff possess skills and experience that ensure competence at all levels within the company. Staff competence is further enhanced through Continuing Professional Development. Our QMS combines rigour, to ensure that the right things are done at the right time, and flexibility, to facilitate the diverse nature of the projects we undertake and to meet our client’s ever-changing needs and requirements.